Frequently Asked Questions
Everything you need to know about bringing Artisout into your home.
What materials are used in Artisout furniture?
We prioritize sustainability and quality, sourcing premium hardwoods, eco-friendly textiles, and non-toxic finishes to ensure your home pieces are both beautiful and durable.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For custom or oversized furniture items, delivery may take 3-5 weeks depending on your location and the artisan's production schedule.
Do you offer international shipping?
Currently, Artisout ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
How can I track my furniture delivery?
Once your order ships, you will receive a confirmation email with a tracking number. For large freight items, our delivery partner will contact you directly to schedule a convenient drop-off window.
Are your products covered by a warranty?
Yes, all Artisout furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.